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Fees and billing

Interac e-Transfer

Show families your e-Transfer email and their own reference, then find them by it when recording.

Most families pay daycare by Interac e-Transfer. Clovernest makes it easy for them to get it right, and for you to tell who paid.

Turn it on

Go to Billing → Billing settings → Paying and enter your Interac e-Transfer email. Add an e-Transfer note if useful, e.g. Auto-deposit is on, so no security question is needed.

What families see

Each family has a short reference, like BRUNI-42. You'll find it at the top of the family's Billing tab.

  • In the family portal, a Pay by Interac e-Transfer panel shows your email, the amount and their reference, each with a Copy button.
  • Invoices, statements and reminder emails say: Interac e-Transfer to your email. In the message, write BRUNI-42.

Recording it

When the e-Transfer arrives, click Record a payment and type the reference from the message into Family. The family and the amount owing fill in. See Recording payments.

Still have a question?
Customers can contact support in Clovernest under Help. Not a customer yet? Email [email protected].
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Multi-location quote

Two or more locations? Tell us a little and we'll send a quote, from $249 a month.

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