Monthly invoices
Clovernest makes each month's invoices on the day you choose in Billing settings. You can also make them yourself: go to Billing → Invoices and click Make monthly invoices.
You get one draft per family, from each child's fee plan (prorated for part months), less government funding and discounts, plus any one-off charges waiting.
Check, then send
Open a draft to check it. You can Add a line or Delete draft. When you're happy, click Send on one invoice, or Send drafts to send them all.
Families get an email with the PDF, and see it in the family portal. A sent invoice can't be changed.
If you'd rather skip checking, turn on Send invoices as soon as they're made in Billing settings.
Mistakes
Open the invoice and click Void, with a reason. It stays on file marked void and no longer counts toward the balance; its one-off charges go back to waiting. Then make a corrected one.
One-off invoices
On a family's Billing tab, click Invoice now to invoice their waiting charges straight away. Email again re-sends an invoice.
Statements and tax receipts
On the family's Billing tab: Statement (PDF) and Tax receipt (PDF) for the year. Parents can download both from the portal too.