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Getting started

Adding staff and giving them a login

Add your team, choose who is a centre admin, and keep certificates and checks up to date.

Go to Settings → Staff and click Add staff.

Their details

Fill in their name, position, usual room and start date. Their email is needed if they'll log in: the invitation goes there.

Logins and roles

Under Login, turn on Give them a login and choose a role:

  • Centre admin: everything at your centre, including families' records, billing, enrolment, messages, staff and settings.
  • Staff: children, contacts, allergies and pickups, attendance and daily reports. No exports, bulk messages or billing.

They get an email to choose a password. The first time they log in, they set up two-step login with an authenticator app on their phone (see Logging in and two-step login).

To change someone's role later, open them and use Change role. Resend invite sends the email again; Remove login stops them logging in but keeps their record.

Certificates and checks

Open a staff member and click Add certificate for first aid, a criminal record check or an ECE certificate, with its expiry date and a scan or photo. Clovernest reminds you before anything expires. Your province's usual certificates are set up under Settings → Certificate types.

When someone leaves

Set their Last day. They drop off the staff list but their records stay, as licensing expects.

Still have a question?
Customers can contact support in Clovernest under Help. Not a customer yet? Email [email protected].
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Multi-location quote

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